Shipping Policy

This Shipping Policy explains how orders placed on www.thelayerstories.com are processed and delivered.
The Layer Stories is a brand operated by SUNSHINE LIFESTYLE.

Order Processing

Orders are processed within 1–2 business days.
Orders are shipped after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

Delivery Timeline

Standard delivery time is 3–7 business days depending on your location.
Delivery timelines may vary for remote areas.
Delays may occur due to courier operations, weather conditions, or high order volumes.

Shipping Coverage

We currently ship across India.
Delivery availability depends on courier serviceability for your PIN code.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.
You can track your shipment directly through the courier tracking link.

Delivery Attempts

Our courier partners may attempt delivery up to 2 times.
If delivery fails due to incorrect address or customer unavailability, the order may be returned.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Shipping fees are non-refundable once the order is shipped.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order details and product photos.

Customer Support

The Layer Stories

A brand by SUNSHINE LIFESTYLE

Phone: +91 9274707620

Email: contact.thelayerstories@gmail.com

Website: www.thelayerstories.com